Start date: 22 November 2018
Duration: 2 Days 22nd and 23rd November 09.00 am to 5.00 pm
Location: The Bunratty Room, Westpark Business Campus, Shannon, Co Clare
Certificate: CQI IRCA certification (Optional)
Cost: Members €300 pp Non-Members €350 pp RRP for this programme €600 pp
The ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.
Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing Quality Systems for real quality improvement and performance rather than just conformance. This two-day course provides delegates with the skills necessary to be an effective internal auditor.
Participants achieve the following learning outcomes from the programme:
Describe the responsibilities of an internal auditor and describe the role of internal auditing in the maintenance and improvement of management systems.
Describe with reference to the Plan, Do Check, Act (PDCA) cycle and the Model of a Process-based Quality Management System, the purpose of ISO 9001.
Plan, conduct and report and follow-up an internal QMS audit as part of quality management system in accordance with ISO 19011.
Who is the course for
Any person with responsibility for conducting internal QMS audits
Departmental managers and supervisory staff
Quality Managers, quality engineers and supervisory staff
Staff with responsibility for designing and implementing quality systems
Personnel responsible for supplier / external audits